Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays). Orders are not shipped or delivered on weekends or holidays.

2. Shipping Time

Once your order has been processed, delivery typically takes 4 to 8 business days, depending on the destination and local carrier performance.

3. Total Delivery Time

The estimated total delivery time is 7 to 15 business days, which includes:

  • Processing time: 1–3 business days

  • Shipping time: 4–8 business days

4. Shipping Confirmation & Tracking

After your order has been shipped, you will receive a shipping confirmation email. Tracking information will be provided when available.

5. Shipping Locations

We currently ship to multiple international destinations. Delivery times may vary depending on the country or region.

6. Delays & Exceptions

Delivery times are estimates and may be affected by external factors such as customs inspections, weather conditions, holidays, or carrier delays. We are not responsible for delays beyond our control.

7. Incorrect Shipping Information

Please ensure that all shipping details are correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

8. Contact Information

If you have any questions about your order or shipping, please contact our customer support team during business hours.